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Species360 Member Support Exceeds Goals in May

We want to give a shout out to the Species360 Member Support team for outstanding May results! Together, the team responded to 818 member inquiries, with 97 percent of members saying they were happy with the resolution. Overall, the team earned a 4.9 (out of 5) satisfaction rating — all while working remotely during the COVID-19 pandemic.

Species360 Member Support Team is anchored by (clockwise from top left) Kim Larson, Nolan Harvey, Erika Fronk (with Linge), and Michele Moses (with Baci) — pictured working remotely from home during the COVID-19 pandemic.

Got questions about ZIMS, monitoring animal welfare indicators, or managing animal records, medical records, or studbooks? Email

Also be sure to tune into upcoming Species360 Training, Webinars and Virtual Events from our Product and Training teams.

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