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January 26 Webinar and Panel: “Future of Aquariums / Europe” unveils visitor research and hosts aquarium leaders

Mark your calendar for January 26, 2022, to attend our next webinar on Aquarium Trends, presented by Impacts Experience. The Impacts team presented all-new post-pandemic research in 2021, and will shift its focus to European audiences for this special webinar. Impacts helps aquariums, museums, and zoos to develop business and audience engagement strategies based on actionable data.
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Bravissimo! Happy 10th Anniversary Michele

We are celebrating the 10-year anniversary of Species360 Member Support Representative Michele Moses as a caring and ZIMS-rock-star resource for our members - especially focusing on those in Europe and Latin America. Michele has handled over 12,000 issues on behalf of members, provided more than 17,000 translations for ZIMS, and talked with hundreds of institutional and association members – what a decade!!! 
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Member Support exceeds goals – again!

The Species360 Member Support and Training team provides assistance every day throughout the year, covering holidays to meet the needs of our members in over 100 countries. In August and September, the team exceeded its performance metrics - again resolving over 90 percent of questions and issues in the first response (goal 85 percent) and with nearly perfect (4.8 out of 5) satisfaction ratings. Congrats team!
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